PRIVACY POLICY

Plate Studio ("we", "us", "our") operates platestudio.co.uk. We are the data controller for personal data collected through this website.

We may collect the following personal data:

• Contact details — name, email address, phone number
• Order details — registration mark, plate type, delivery address
• Identity documents — photo ID and proof of entitlement, required by UK law for road-legal plates
• Usage data — browser type, IP address, pages visited (via cookies)

We use your data to:

• Process and fulfil your order
• Comply with our legal obligations under UK number plate regulations
• Communicate with you regarding your order
• Improve our website and services

UK law requires number plate suppliers to verify the identity and entitlement of customers ordering road-legal plates. Documents you provide are stored securely and used solely for DVLA compliance purposes. We retain these records for a minimum of 3 years as required by law.

We do not sell your personal data to third parties. We may share data with:

• Delivery carriers (name and address for shipping)
• Payment processors (handled securely via Shopify)
• Legal authorities if required by law

Order records are retained for 7 years for accounting purposes. Identity documents are retained for a minimum of 3 years as required by UK number plate regulations. You may request deletion of marketing data at any time.

Under UK GDPR you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure (subject to legal retention obligations)
• Object to processing
• Data portability

To exercise any right, contact us via the contact page.

We use cookies to improve your experience. See our Cookie Policy for full details.

For any privacy-related queries, contact us via the contact page or email us directly.